Important Notice: Check Your Mobile Device’s IMEI for Compatibility with Australian Networks
If you’re planning to travel to Australia, it’s essential to check whether your mobile device is compatible with local networks. Australia has undergone significant changes in its mobile infrastructure, including the shutdown of older 3G networks. This may affect whether your device can connect to local carriers for calls, messages, and data services.
To ensure a smooth travel experience and avoid connectivity issues, you should verify your device’s IMEI (International Mobile Equipment Identity) code before departing for Australia. You can easily do this by following these steps:
Find Your IMEI Code
- Dial *#06# on your mobile device, and your IMEI number will appear on the screen.
- Alternatively, you can check your device’s settings under “About Phone” or find the IMEI on the original packaging.
Check Compatibility
- Visit the official Australian Mobile Telecommunications Association (AMTA) website at this link.
- AMTA Link : https://amta.org.au/3g-closure-old/check-my-device/
- Enter your IMEI number to verify if your device supports Australia networks.
With the ongoing network upgrades in Australia, some older mobile devices that relied on 3G technology may no longer work properly, especially for making emergency calls to Triple Zero (000). The Australian Communications and Media Authority (ACMA) has implemented new regulations to ensure that travelers and residents alike have continued access to emergency services. More details can be found in this news source.
News Source : https://www.acma.gov.au/articles/2024-10/new-telco-rules-support-continued-access-triple-zero
We sincerely appreciate your understanding and patience.
Thank you.
Issue of Whitelist
Unfortunately, certain Australia local operators are omitted some specific mobiles from the network whitelist and these specific mobiles are group as non-compliant to use their local network even these devices are support with 4G/5G emergency call systems and technically capable to use their local networks.
We seek for your kind understanding to check your mobile devices IMEI code is supported to use Australia Local network before purchase our Australia Data Sim card from the AMTA link as below.
AMTA Link : https://amta.org.au/3g-closure-old/check-my-device/
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