Physical Travel Sim Card
▶️Frequently Asked Questions
Convenience – Skip the long queue at airport to purchase Travel Sim Card/eSim.
Easy to use – Get connected and use the Sim Card/eSim once landing at your destination. Just ‘plug and use’ our travel SIMs and eSim to get online & relax and enjoy your journey.
Not More worry – Say goodbye to any hidden roaming charges with using GoGo Roaming Travel Sim Card and eSim.
Stay Connected and Hassle Free – Contact us via our WhatsApp’s support number if facing any issue during your trip.
Contact : 011-5430 6849 (WhatApps Chat Only)
Email : supportmy@gogoroaming.my
Our Travel Sim Card is valid 3 months after purchased & eSim Data plan is valid 30 – 90 days validity after receive the eSim QR email.
Kindly refer to our product page for more details or chat with us via our WhatsApp’s support number.
– 1GB/day :【Daily 1GB of 4G/5G high speed data and after finish high speed data will speed down to 128kbps (unlimited data with 128 kbps) and refresh new 1GB next day】
– 2GB/day :【Daily 2GB of 4G/5G high speed data and after finish high speed data will speed down to 128kbps (unlimited data with 128 kbps) and refresh new 2GB next day】
– 3GB/day :【Daily 3GB of 4G/5G high speed data and after finish high speed data will speed down to 128kbps (unlimited data with 128 kbps) and refresh new 3GB next day】
– Total 3GB – 50GB /15-30 days : 【Total 3GB ; 5GB ; 10GB ; 15GB ; 20GB ; 30GB ; 50GB of high speed data & speed down to 128kbps Speed with unlimited data after high speed data finished valid for 3-30 days usage】
Our Travel sim card/eSim can support hotspot sharing from mobile. It is depending on your mobile hot-spot sharing settings.
However, we recommend sharing for no more than one (1) device to ensure that the data speed is not too slow.
NO SUPPORT : Mi-Fi Device / Pocket Wi-Fi Device / Portable broadband device
Physical SIM Card Shipping Policy (Delivery Via Courier)
Free delivery for purchase above RM100 per order. Estimated delivery time is 2-5 business days within West Malaysia and 5-7 working days for East Malaysia via Gdex Courier. Our daily delivery cut off time for order is 11am , order placed before 11am will ship within same working day (Not Include Sat/Sun/Public Holiday)
- West Malaysia : Delivery fee is RM 6 per delivery
- East Malaysia (Sabah, Sarawak, Labuan) : Delivery fee is RM 15 per delivery
- Free delivery for purchase above RM100 per order, (west malaysia only)
- Order Before 11am will arrange ship out same working day
- Shipment arrangement during Monday – Friday Only (Not include Sat/Sun & Public Holiday)
Delay of delivery might happen due to public holiday or long weekend holiday.
For self-collection : , our office is available at 10-27 (Level 10 Unit 27), Menara Mutiara Central, Jalan Desa Aman 1, KL
Office Location for Pick up
Unit 10-27, (10th Floor) Menara Mutiara Sentral ,
Jalan Desa Aman 1, Cheras Business Centre,
56100 Cheras, Kuala Lumpur , Malaysia
Pick Up Time Available : 10am-4pm
(exclude weekend & public holiday)
Contact : 011-5430 6849 (WhatApps Chat Only)
Email : supportmy@gogoroaming.my
Waze : https://waze.com/ul/hw283ehh03
Video Guide : https://youtube.com/shorts/JgotRPdHMOQ?si=dhwXFfKP263xuJOw
Yes! Kindly advise your lalamove/grab driver proceed to our office at L10-27 , (Level 10 Unit 27), Menara Mutiara Central, Jalan Desa Aman 1, Cheras Business Centre, Kuala Lumpur to pick up your order.
You may inform your rider
1. Order number
2. Request the rider to inform lobby security to go up to level 10, unit 27
Office Location for Pick up
Unit 10-27, (10th Floor) Menara Mutiara Sentral ,
Jalan Desa Aman 1, Cheras Business Centre,
56100 Cheras, Kuala Lumpur , Malaysia
Pick Up Time Available : 10am-4pm
(exclude weekend & public holiday)
Contact : 011-5430 6849 (WhatApps Chat Only)
Email : supportmy@gogoroaming.my
Waze : https://waze.com/ul/hw283ehh03
Video Guide : https://youtube.com/shorts/JgotRPdHMOQ?si=dhwXFfKP263xuJOw
GOGO ROAMING SOLUTION SDN BHD (1504862-D)
Contact : +6011-5430 6849 (Chat Only)
Email: supportmy@gogoroaming.my
Address : L10-27, Menara Mutiara Central,
Jalan Desa Aman 1,
Cheras Business Centre,
Kuala Lumpur, 56100, Malaysia
