eSIM ▶️ Frequently Asked Questions
eSIM is a virtual SIM card that able to be inserted into a phone device.
- With eSIM, you no longer need to carry multiple physical SIM cards or worry about losing them.
- If you frequently travel and need to switch between different SIM cards, eSIM allows you to quickly and easily switch to a different carrier without the need to physically swap SIM cards.
- To use an eSIM, ensure you check your mobile device is eSim compatible, find the right plan and simply scan the QR code that we sent to your email, and you’re ready to go!
Check in Phone Settings :
-
iPhone:
- Go to Settings > Mobile Data (or Cellular) > Add eSIM
- If you see the option to add an eSIM, your device supports eSIM.
-
Samsung:
- Go to Settings > Connections > SIM Manager
- If you see an Add eSIM option, your device supports eSIM.
-
Google Pixel:
- Go to Settings > Network & Internet > SIMs
- If you see Download a SIM instead?, your phone supports eSIM.
-
Other Android Phones (Oppo, Xiaomi, etc.)
- Go to Settings > SIM & Network > eSIM
- If there is an Add eSIM option, your device supports eSIM.
eSIM Data Plan Delivery Policy (Delivery Via email)
✅This is an eSim, Not a Physical SIM Card !
✅This is Data eSim Packages, Make Sure your mobile device is supported under eSim before ordering.
✅𝐎𝐧𝐜𝐞 𝐰𝐞 𝐬𝐞𝐧𝐝 𝐨𝐮𝐭 𝐭𝐡𝐞 𝐐𝐑 𝐜𝐨𝐝𝐞, 𝐢𝐭 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐧𝐨 𝐫𝐞𝐭𝐮𝐫𝐧 𝐚𝐧𝐝 𝐫𝐞𝐟𝐮𝐧𝐝
✅Please provide your email address to us as we are sending eSim Qr code to you via email within 12-24 hours after order received.
✅Please chat with us if you urgently need the eSIM QR after order placed.
Please add the eSIM on the same day with your departure to your travel destination.
In order to add the esim, you have to connect the WIFI or hotspot first.
1. Settings > Mobile Services/SIM Manager > Add eSIM/Add data plan
2. Click “Use QR Code”
3. Scan the QR code from email
4. Please waiting ACTIVATING until it done
Video Guide (iPhone) : Click Me (IOS)
Video Guide (Android): Click Me (Android)
To activate your eSIM data plan at your destination country:
1) When arrived at destination, please turn on your eSIM “Travel”
2) Mobile data > Select eSIM “Travel”
3) Turn on Data roaming for eSIM “Travel”
4) Done & Connected ☺️
Video Guide (iPhone) : Click Me (IOS)
Video Guide (Android): Click Me (Android)
It is recommended to scan and install the eSIM only on your departure date to avoid early activation.
- Some eSIM data package will activate immediately upon installation, even if you haven’t started using data.
- To maximize your validity period, it’s best to install it on the same day of your departure when you’re ready to use it.
❌ Cannot
Unfortunately, eSIM cannot be transferred to another device once it has been scanned and installed on the first device.
eSIM is digitally linked to the first device it is activated on. Once installed, it cannot be transferred to a second device.
Please note that device compatibility may vary by region and telco operators. It’s essential to verify eSIM support with your specific mobile device model.
Please check the list of major eSIM-compatible devices as stated below
▶️eSIM-Compatible Phones by Brand (2025 Update)
Please note that device compatibility may vary by region and telco operators. It’s essential to verify eSIM support with your specific mobile device model. Below is the list of major eSIM-compatible devices :
Apple (iPhone)
All iPhones from iPhone XR and later support eSIM.
🔹iPhone purchase from China,Hong Kong , Macao not support eSIM – please check your device specifications.
iPhone Models with eSIM :
- iPhone 16 Series: iPhone 16, 16 Plus, 16 Pro, 16 Pro Max
- iPhone 15 Series: iPhone 15, 15 Plus, 15 Pro, 15 Pro Max
- iPhone 14 Series: iPhone 14, 14 Plus, 14 Pro, 14 Pro Max
- iPhone 13 Series: iPhone 13, 13 Mini, 13 Pro, 13 Pro Max
- iPhone 12 Series: iPhone 12, 12 Mini, 12 Pro, 12 Pro Max
- iPhone 11 Series: iPhone 11, 11 Pro, 11 Pro Max
- iPhone XS Series: iPhone XS, XS Max
- iPhone XR: iPhone XR
- iPhone SE Series: iPhone SE (2020), SE (2022)
Note : iPhone models purchased in Mainland China, Hong Kong, and Macao may not support eSIM.
Samsung
- Galaxy S Series:
- Galaxy S25, S25+, S25 Ultra
- Galaxy S24, S24+, S24 Ultra, S24 FE
- Galaxy S23, S23+, S23 Ultra, S23 FE
- Galaxy S22 5G, S22+ 5G, S22 Ultra 5G
- Galaxy S21 5G, S21+ 5G, S21 Ultra 5G
- Galaxy S20, S20 5G, S20+, S20+ 5G, S20 Ultra, S20 Ultra 5G
- Galaxy Note Series: Galaxy Note20, Note20 5G, Note20 Ultra 5G
- Galaxy Z Series:
- Galaxy Z Fold6, Z Fold5, Z Fold4, Z Fold3 5G, Z Fold2 5G
- Galaxy Z Flip6, Z Flip5 5G, Z Flip4, Z Flip3 5G, Z Flip, Z Flip 5G
- Galaxy A Series: Galaxy A55 5G, A54 5G, A35 5G, A23 5G
Note : eSIM compatibility may vary based on region and model specifics. Galaxy devices from China, Hong Kong, and Macao not support eSIM.
Google Pixel
- Pixel 9, 9a, 9 Pro, 9 Pro XL, 9 Pro Fold
- Pixel 8, 8a, 8 Pro
- Pixel 7, 7a, 7 Pro
- Pixel 6, 6a, 6 Pro
- Pixel 5, 5a, 5a 5G
- Pixel 4, 4a, 4a 5G, 4 XL
- Pixel 3, 3a, 3 XL, 3a XL
- Pixel 2, 2 XL
- Pixel Fold
Note : Certain Pixel models, such as the Pixel 3 purchased in Australia, Taiwan, or Japan, may not support eSIM.
Huawei
- Huawei P60 series (P60, P60 Pro, P60 Art)
- Huawei Mate 50 Pro
- Huawei P40 series (P40, P40 Pro, P40 Pro+)
- Huawei Mate 40 Pro
Oppo
- Oppo Find Series:
- OPPO Find X8 , Find X8 Pro
- OPPO Find X5 , Find X5 Pro
- OPPO Find X3 , Find X3 Pro
- OPPO Find N3 , Find N3 Flip
- Galaxy S22 5G, S22+ 5G, S22 Ultra 5G
- Galaxy S21 5G, S21+ 5G, S21 Ultra 5G
- Galaxy S20, S20 5G, S20+, S20+ 5G, S20 Ultra, S20 Ultra 5G
- Reno Series:
- OPPO Reno 13 , Reno 13 Pro
- OPPO Reno 9A
- OPPO Reno 6 Pro 5G
- OPPO Reno 5A
- A Series: OPPO A55s 5G
Xiaomi
- Xiaomi 15 series (Xiaomi 15, Xiaomi 15 Pro, Xiaomi 15 Ultra)
- Xiaomi 14 series (Xiaomi 14, Xiaomi 14 Pro, Xiaomi 14 Ultra)
- Xiaomi 13 series (Xiaomi 13, Xiaomi 13 Pro, Xiaomi 13 Ultra)
- Xiaomi 12T Pro
- Xiaomi Mi 11 series (Mi 11, Mi 11 Ultra)
Vivo
- X Series:
- Vivo X200 Pro , Vivo X200
- Vivo X100 Pro
- Vivo X90 Pro
- Vivo X80 Pro
- V Series:
- Vivo V40 , Vivo V40 Lite , Vivo V40 SE
- Vivo V29 , Vivo V29 Lite
- Vivo V29 Lite 5G (European Version)
Honor
- Magic Series:
- HONOR Magic 7 Pro , Magic 7 Lite
- HONOR Magic 6 Pro
- HONOR Magic 5 Pro
- HONOR Magic 4 Pro
- HONOR Magic V3 , Magic V2 , Magic Vs
- Number Series:
- HONOR 200
- HONOR 90
Motorola
- Razr Series : Razr 40, Razr 40 Ultra, Razr 50, Razr 50 Ultra, Razr (2024), Razr+ (2024), Razr (2022), Razr (2019), Razr 5G
- Edge Series : Edge Fusion, Edge 50, Edge 50 Fusion, Edge 50 Pro, Edge 50 Neo, Edge 50 Ultra, Edge 40 Neo, Edge 40 Pro, Edge+, Edge (2024), Edge (2023), Edge (2022)
- Moto G Series : Moto G34, G35, G53, G54, G54 Power, G55, G75, G85, G (2024), G Power (2024), G Stylus 5G
Sony Xperia
- Xperia 1 IV, Xperia 1 V, Xperia 1 VI
- Xperia 5 IV, Xperia 5 V
- Xperia 10 III Lite, Xperia 10 IV, Xperia 10 V, Xperia 10 VI
Nokia
- G60, XR21, X30
Other eSIM-Compatible Devices
Tablets & iPads with eSIM :
- Apple iPad Pro (3rd gen & later)
- Apple iPad Air (3rd gen & later)
- Apple iPad (7th gen & later)
- Apple iPad Mini (5th gen & later)
- Samsung Galaxy Tab S9 series
- Samsung Galaxy Tab S8+ 5G
- Microsoft Surface Pro 9 (5G)
Note: Only Tablets & iPad models with cellular capabilities support eSIM
Key Notes
✅ Some regions disable eSIM (for example : iPhone purchase from China Mainland, Hong Kong, Macao – please check your device specifications).
✅ Sim-locked models or Telco-locked models may not support to use other eSIM.
✅eSIM availability can vary by different regions. Even if your device model listed here show supports eSIM, it’s essential to check your device specifications and to make sure your phone compatibility with eSIM.
