Inland Revenue Board of Malaysia (IRBM) had announced that the e-Invoicing initiative will be implemented in phases beginning 1 August 2024, as follows:

• Taxpayers with an annual turnover or revenue of more than RM100 million – 1 August 2024
• Taxpayers with an annual turnover or revenue of more than RM25 million and up to RM100 million – 1 January 2025
• All other taxpayers – 1 July 2025

An e-Invoice is a digital representation of a transaction between a seller and a buyer. E-Invoice replaces paper or electronic documents such as invoices, credit notes, and debit notes.

An e-invoice that has been issued by seller and validated by IRBM. A validated e-invoice will contain IRBM unique identifier number (“UIN”) and a QR code. The UIN and QR code will allow traceability by IRBM.

For online purchase

Please log in to your GoGo Roaming online account, go to online order history and click on the “enquiry for e-invoice” & fill up the information required as below  to request for an e-invoice.

Or email us @suppportmy@gogoroaming.my to request your e-invoice

Please allow up to 7 working days for the validated e-invoice to be sent to you.

It will be sent to the email address that you provided in the e-invoice request form.

Yes, please request for the e-invoice within the same month of your purchase.

Example: Purchase made on 27 March 2025

Last day to request for e-invoice is on 31 May 2025. After which GoGo Roaming has no obligation to issue e-invoice to customers due to Malaysia LHDN regulations.

Please contact suppportmy@gogoroaming.my if you have any questions.