Pick-Up & Delivery
SIM Card Collection Location
GOGO ROAMING OFFICE :
Unit 10-27, (10th Floor) Menara Mutiara Central
Jalan Desa Aman 1, Cheras Business Centre,
56100 Cheras, Kuala Lumpur , Malaysia
Pick-Up Available : 10am-4pm
(exclude Sat/Sun/Public Holiday)
Email : supportmy@gogoroaming.my
Delivery Service

Physical SIM Card Shipping Policy (Delivery Via Courier)
Estimated Delivery
West Malaysia : 2-5 business days after ship out
East Malaysia : 5-7 working days after ship out
(Free delivery for purchase above RM100 – west malaysia)
** Our daily delivery cut off time for order is 1pm , order placed before 1pm will ship within same working day (Not Include Sat/Sun/Public Holiday)
Delivery fee
- West Malaysia : RM 6 per order
- East Malaysia (Sabah, Sarawak, Labuan) : RM 15 per order
- Order Before 1pm will arrange ship out same working day
- Shipment arrangement during Monday – Friday Only (Not include Sat/Sun & Public Holiday)
Delay :
Delay of delivery might happen due to public holiday or long weekend holiday.
eSIM QR Delivery
eSIM Data Plan Delivery Policy (Delivery Via email)
✅eSim is not a Physical SIM Card !
✅This is Data eSim Packages, Make Sure your mobile device is supported under eSim before ordering.
✅𝐎𝐧𝐜𝐞 𝐰𝐞 𝐬𝐞𝐧𝐝 𝐨𝐮𝐭 𝐭𝐡𝐞 𝐐𝐑 𝐜𝐨𝐝𝐞, 𝐢𝐭 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐧𝐨 𝐫𝐞𝐭𝐮𝐫𝐧 𝐚𝐧𝐝 𝐫𝐞𝐟𝐮𝐧𝐝
✅Please provide your email address to us as we are sending eSim Qr code to you via email within 24 hours after order received.
✅Please contact us if you urgently need the eSIM QR after order placed.
Contact Us :
- Contact : 011-5430 6849 (WhatApps Chat Only)
- Email : supportmy@gogoroaming.my
